Product Details

Dog Bag Breathable Dog Backpack Large Capacity Cat Bag Portable Outdoor Travel Pet Basket

>> Shipping & Handling
1. Processing Time: 3-5 days for all orders.
2. Special Requests: Please list your special requests (color, package, etc) in the Notes Section when check out.
3. Shipping Way: Most orders(less than 2KG) are shipped by Aliexpress standard shipping / Netherland Post / Swiss Post

Under $5 orders are shipped by Seller Method Shipping.

Any other requirements about the shipping way, please contact us.

4. Delivery Time: Normally 15-60 days to get the order, except Brazil.Sometime the transit time may be long and vary,particularly during the holiday season.
Please contact us if you need help for the tracking.
5. Import Duties: Import duties, taxes and charges are not included in the item price or shipping charges.

>> Return & Refund

Return Policy: We accept Aliexpress return policy; Buyer pays return shipping.

Refund Policy: We provide reliable service policy.

? If you receive the goods broken. Contact us for Full money refund or replacement.

? If you don’t receive the goods in stated delivery time. Contact us for Full money refund or replacement.

? If you receive the goods with quality problem, contact us for half or full amount refund.

? Any disatified with the product, please contact us first instead to open dispute or leave negative feedback.

>> Feedback

If you are satisfied with the item while it is in good condition, we sincerely to invite you to leave us all 5-star rating positive feedback.
If you are disatisfied with the item or service, please contact us first, we will supply the best solution and work harder to give you more excellent service.

>>You Sell – We Ship For You !

1> We Can Provide the Images to You If You Need.
a. You can download the images from our store despription blank directly
b. You can also download the images from our official store directly
c. You can copy and download the pictures from our google driver, and price can be refered to our websites and stores wtih SKU( SKU=Model Number).

2> How to List the Drop Shipping Items to Your Store or Website?
a. You can use Oberlo/Shopified APP or copy and download our pictures either from our website or stores, and list them to your own websites refer to the price we offered. we have more than 15 stores on aliexpress.com.
b. We also are providing drop shipping service for custom items. You send us pictures and we produce and name the SKU for that custom item, then we will also list them on promotionjewelry.com with same SKU, you send the order detail to us.

3> How to Launch Up a Custom Items for Drop Shipping?
a. Step1 Enclose Pictures to Us
b. Step2 We Name the SKU for I
c. Step3 Start to Drop Ship this Item

Item Specifics

Closure Type:

zipper

Material:

Nylon

Type:

cats

capacity:

Within 20 pounds

hardness:

Medium hard

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Mr. Lowcost - Online Pets Shopping (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!